The AC in the room wasn’t working, so I informed the receptionist, Malla. She kindly offered me two alternative rooms — one with a view and another with a balcony and view. She invited me to inspect both and choose whichever I preferred at no extra charge. Malla was very kind and helpful throughout. I’ll definitely be back for another stay!
Lian
2025年6月
Size of room was huge! Very clean, staff were wonderful. Easy to access. close to everything. I had surgery and they were so helpful and caring. I requested extra pillows and they were happy to do so, was wonderful.
Tailah
2025年5月
Comfortable, quiet and roomy studio with good beds, shower room and kitchen facilities. In an excellent location in the free tram zone and so just a matter of minutes to travel to all central locations either on foot or by tram. Friendly helpful staff.
Bernardus
2025年2月
The property had everything you could possibly need ie all kitchen pots, plates etc and a dishwasher so it was amazing for self catering and making your own food. The check in staff were so so kind and lovely and let us check in early after a long flight, which included upgrading our room to a deluxe room so that we could check in earlier. All staff were helpful at all times with things like directions etc. Great property location, only 10 mins walk approx to the shops and around 15 mins walking to the Victoria Market. Bed was very comfy and large.
Ajmer
2025年5月
Oaks Melbourne on Collins street proved to be an exceptional place to stay. The reception staff were incredibly friendly and accommodating. I was fortunate enough to check in early and unwind after a long journey. The room was immaculate, bright, and generously sized. I had requested a room on a higher floor, and they fulfilled my request beautifully, providing me with a lovely view of the city. The bed was exceptionally comfortable, and the location was conveniently near Southern Cross Station, just a short stroll away from the shopping district and restaurants.
Gladys
2025年4月
The room was amazing, with an upgraded room (not expected at all) to an awesome city view, apartment style, all the facilities and space i could need (but didn't use). Was a perfect hotel for my weekend away (Convention). Great room, great bed, great staff. Great location.
Callum
2025年6月
The room was very nice and facilities were loverly. Great for an overnight stay but also pretty good for a weekend stay. The pillows were very comfortable and the bed very comfortable. Night staff were lovely and helpful.
Lulliez
2025年5月
nice and close to public transport, close to southern cross station and an easy walk to the Skybus terminal. The room was a great layout, amenities were perfect for a longer stay, the access to a kitchen while on a holiday is always handy. building was secure and 24 hour reception is great.
Georgia
2025年6月
Reception staff were very professional whilst also being very friendly and check-in and check-out were fast and smooth. Only an overnight stay but would stay again if in the CBD for a longer period as had a Kitchenette with large fridge, Coffee pod machine was appreciated. Bed was really comfortable and location great, block from Spencer St Station and although in the CBD, close to plenty of pubs and eateries. Would definitely recommend for families staying in the City who want to self cater.
Roberta
2025年4月
The location was great, the bed was very comfortable with excellent linens. The shower was nice and powerful. The room was clean and well apportioned with facilities (fridge, sink, cooker, cupboards, etc)
William
2025年1月